Channel Analytics

Channel Analytics empowers credit unions to analyze their channels by transaction volume and amount. Monitoring channels is more important than ever before as credit unions continue to diversify their delivery channels and tailor their services to each member’s needs.

Description

Channel Analytics
Before running the report, users can adjust the parameters for a more focused analysis.

Channel Analytics Parameters

Channel Analytics - Total Transaction Volume (By Channel)
Displays the total number of transactions that occurred at each channel.
Channel Analytics - Total Transaction Amount (By Channel)
Total Transaction Amount (By Channel): Total dollar amount of transactions that occurred through each channel.
Channel Analytics
Simply click on any chart to drill down to more details (ex: Drill down on “Online” to see all online transactions).
Channel Analytics 6 (Details)
Simply drill down on any bar or pie slice for more details.

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