4 Tech Titles to Add to Your Credit Union’s Wish List this Holiday Season
Credit unions always make the nice list – so when you’re preparing your wish list for this holiday season, make sure these four tech titles are at the top! Data Scientist Your credit union has enough data to fill the North Pole – but if you’ve got to make sure you’re actually using it. Data […]
Credit Union Spotlight: Predictive Analytics Lead to BIG Results
We recently ran a webinar series where we asked innovative credit unions to share how they were using technology to make a difference at their credit union. The final credit union in our series was Members 1st Federal Credit Union, who is using the power of predictive analytics to drive increased member engagement. Members 1st believes […]
Member Segmentation: Benefits for Members and Credit Unions
The following is an article written by Trellance’s Senior Director of Product Management, Nate Wentzlaff. It originally appeared on CUInsight.com. We’ve all heard the saying “know your audience,” but have you thought about using that same approach at your credit union? Member segmentation is the process of categorizing your membership based on the data you have about […]
3 Frightening Data Practices Your Credit Union Should Avoid
Halloween is great for thrill seekers and horror fans, but make sure you’re engaging in the fun kind of scary, not the damaging kind. Bad data should be a terrifying concept to you and your credit union. Here are three bad data practices your credit union should exorcise this spooky season. 1. Silos The first […]
AI: Moving from Hype to Action
The following is an article written by Trellance’s Senior Vice President of Advanced Analytics, Daragh Fitzpatrick. It originally appeared on CUInsight.com. Artificial intelligence is already dominating mindshare at all levels, and credit unions need to be prepared to take advantage of the power AI has to offer. Our upcoming webinar with CUInsight will give credit union leaders […]
Credit Union Spotlight: A Data-Driven Approach to Primary Financial Relationships
People over profits is one of the main principles of the credit union movement. That said, it is necessary to seek out and nurture profitable members in order to support the services and solutions credit unions use to serve their members who need the most help. In order to maximize these efforts, credit unions should […]
Is Fractional Staff Augmentation the Right Choice for Your Credit Union?
The following is an article written by Trellance’s Chief Services Officer, Steve Kass. It originally appeared on CUInsight.com. Staff augmentation is a convenient way to get the talent your credit unions need to round out a team; it’s not a new concept and it has a proven track record. Lately, though, there’s been a lot of […]
Credit Union Spotlight: Driving Results with a Member Survey
Last month, Trellance hosted three webinars that highlighted three credit unions that are using data to drive change and innovation in their credit unions. We started the series with Maps Credit Union, who demonstrated how they were able to use a member survey to uncover areas for improvement in their branches. Let’s look at how […]
3 Reasons Your Credit Union Should Audit its Vendors
Vendor relationships can be an amazing benefit for your credit union; they can help improve member experience, be a pillar of your internal infrastructure or aid in the development of new offerings or solutions. In the absence of a crystal ball, vendors also pile up as you cobble together a set of solutions that you […]
