Declare a Disaster

Please use the resources below to declare a disaster with Trellance. 

When Disaster Strikes

Contact Trellance via phone at:

  • 877-271-3268, option 1
  • 240-527-6800, option 1

Important Additional Information

Before You Call

Take a moment to check that you are an authorized contact for your Credit Union.

Note: Trellance must speak with an authorized representative of the Credit Union in order to recognize a disaster is being declared.

Information We’ll Need

Be prepared to provide the following so we can respond properly:

  • Name of Your Credit Union
  • Your Name and Title
  • Your Contact Information (current phone, email, location)
  • Nature of the Disaster

Escalation Process

A Trellance representative will contact you with specific response details within 15 minutes of declaring a disaster.

If you are not contacted within 15 minutes, please contact: