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Resilience in 2020 Shapes Strategies for Service, Growth and Retention in 2021

The logistical and economic challenges presented by a business landscape turned upside-down due to a national health crisis that have tested every credit union’s ability to improvise, adapt and overcome to serve members and prepare for a strategic planning cycle clouded by uncertainty. Credit unions know now that they have survived and thrived against all […]

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M360’s Powerful New Update Supercharges Your Business Decisions

By Paolo Teotino The latest Trellance M360 release, the most comprehensive update in the platform’s history, empowers organizations by digitally transforming their data into customized insights that accelerate business decisions. This comprehensive update offers new tools to boost customer engagement, elevates brand recognition, and saves community financial institutions time, energy and money. These updates happen […]

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New Member Behaviors Energize Old Fraud Trends

Fraud Monitoring and Detection Analytics Proactively Protect Credit Union Members Credit unions confront a new reality that is now shaped by changing member behaviors that are motivated by a national health and economic crisis. Thousands of non-essential brick-and-mortar shopping sites are closed for now. Credit union branches are either closed altogether or available only during […]

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Do Right by Your Data and Your Data Will Do Right by You

Trustworthy Data Correlates to Sharper Insights from Analytics, Better Member Service and Lower Cost Structures in All Business ConditionsBy Merrill Albert, Data Services Delivery Director Apart from a credit union’s members, the member data it stores in multiple systems and databases represent its next most valuable asset. But some credit unions may struggle to successfully […]

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The Scoop on Credit Line Increases and COVID-19

Credit Unions are Using Data and Increasing Lines of Credit to Support Members during COVID-19 by Ann Farrell, Director of Portfolio Growth With rising unemployment, stay-at-home orders, and volatile markets, one thing is clear – the global coronavirus pandemic has upended the financial situations of many consumers. Credit unions play an essential role in helping […]

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Seven Ways Analytics Help Credit Unions Better Serve Members

Data Analytics Use Cases for Easing Members’ Financial Anxiety and Building Stronger Member Relationships Credit unions have a long history of helping members during times of crisis. But most of these crises were generally localized in specific regions and communities of the U.S. None of these events though, as devastating as they were, compare to […]

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Serving Credit Union Members in a Time of Pandemic

Three Trends That are Here to Stay Because of COVID-19by Paolo Teotino The world, as we knew it has been completely redefined by COVID-19, which, in such a short time, has had a remarkable impact on our lives and the way we do business. It is impossible to estimate the long-term implications of this pandemic, […]

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The Data Warehouse is not Enough

Credit unions are beginning to invest heavily in big data and analytics. When deciding how to allocate funds in this space, leaders are awash with buzzwords and conflicting advice. One of the most common terms used within big data and analytics is “data warehouse.” Deciding whether to build or buy a data warehouse is an […]

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Big Data Insights Found in Unexpected Places

It’s often easy to overlook the obvious. As a team member of Trellance, a company that integrates all of the disparate data sources within a credit union into a single source of truth, I have failed to recognize the value of all the data available to credit unions. At a 2015 CUNA CFO Council Conference, […]

Data Blog

You now have more information at hand about your credit union than ever before. But are you using it to “out-think” your rivals? If not, you may be missing out on a potent competitive tool.

This blog will:

  • Educate subscribers about data integration and Big Data and Analytics.
  • Provide tips and best practices.
  • Provide entertainment.
  • Share ideas and expertise.