Driving Innovation: Credit Union Showcase
Maps Credit Union: The Power of a Data-Driven Member Feedback Program

Against an ever-evolving technology and financial landscape, credit unions are finding innovative ways to meet member needs. By embracing technology, these credit unions achieved more for their members and for their businesses. Join Trellance’s Stef Luck, VP of Sales, as she meets with three credit unions to discuss their journeys and their successes. This three-part webinar series will look at: 

• Member sentiment 
• Member profitability 
• Predictive analytics
   

Member experience is at the center of everything credit unions do. When Maps Credit Union wanted to improve decision-making and profitability, they knew member sentiment would play a large role in the process. By overlaying member data with member sentiment, obtained through a member feedback program, they were able to drive actionable results. Join Maps Credit Union Senior Vice President of Operational Subsidiaries, David Deckelmann, and Vice President of Data Strategy, Brenton Paulson, to see just what they were able to accomplish.