New Member Behaviors Energize Old Fraud Trends
Fraud Monitoring and Detection Analytics Proactively Protect Credit Union Members Credit unions confront a new reality that is now shaped by changing member behaviors that are motivated by a national health and economic crisis. Thousands of non-essential brick-and-mortar shopping sites are closed for now. Credit union branches are either closed altogether or available only during […]
Do Right by Your Data and Your Data Will Do Right by You
Trustworthy Data Correlates to Sharper Insights from Analytics, Better Member Service and Lower Cost Structures in All Business ConditionsBy Merrill Albert, Data Services Delivery Director Apart from a credit union’s members, the member data it stores in multiple systems and databases represent its next most valuable asset. But some credit unions may struggle to successfully […]
Seven Ways Analytics Help Credit Unions Better Serve Members
Data Analytics Use Cases for Easing Members’ Financial Anxiety and Building Stronger Member Relationships Credit unions have a long history of helping members during times of crisis. But most of these crises were generally localized in specific regions and communities of the U.S. None of these events though, as devastating as they were, compare to […]
6 Steps to Develop Member-Centric Models
The internet continues to send waves throughout a once calm financial services industry. Historically, credit unions served members who regularly visited a local branch. Getting to know individual members was the norm. The “good old days” (as those who are uncomfortable with change might see them) are over. Digital banking channels and innovative business systems […]
