M360’s Powerful New Update Supercharges Your Business Decisions
By Paolo Teotino The latest Trellance M360 release, the most comprehensive update in the platform’s history, empowers organizations by digitally transforming their data into customized insights that accelerate business decisions. This comprehensive update offers new tools to boost customer engagement, elevates brand recognition, and saves community financial institutions time, energy and money. These updates happen […]
Do Right by Your Data and Your Data Will Do Right by You
Trustworthy Data Correlates to Sharper Insights from Analytics, Better Member Service and Lower Cost Structures in All Business ConditionsBy Merrill Albert, Data Services Delivery Director Apart from a credit union’s members, the member data it stores in multiple systems and databases represent its next most valuable asset. But some credit unions may struggle to successfully […]
The Scoop on Credit Line Increases and COVID-19
Credit Unions are Using Data and Increasing Lines of Credit to Support Members during COVID-19 by Ann Farrell, Director of Portfolio Growth With rising unemployment, stay-at-home orders, and volatile markets, one thing is clear – the global coronavirus pandemic has upended the financial situations of many consumers. Credit unions play an essential role in helping […]
Seven Ways Analytics Help Credit Unions Better Serve Members
Data Analytics Use Cases for Easing Members’ Financial Anxiety and Building Stronger Member Relationships Credit unions have a long history of helping members during times of crisis. But most of these crises were generally localized in specific regions and communities of the U.S. None of these events though, as devastating as they were, compare to […]
Serving Credit Union Members in a Time of Pandemic
Three Trends That are Here to Stay Because of COVID-19by Paolo Teotino The world, as we knew it has been completely redefined by COVID-19, which, in such a short time, has had a remarkable impact on our lives and the way we do business. It is impossible to estimate the long-term implications of this pandemic, […]
6 Steps to Develop Member-Centric Models
The internet continues to send waves throughout a once calm financial services industry. Historically, credit unions served members who regularly visited a local branch. Getting to know individual members was the norm. The “good old days” (as those who are uncomfortable with change might see them) are over. Digital banking channels and innovative business systems […]
The Failure of Nokia: A Lesson About Credit Union Data
Credit unions have a great deal of data on their members – how much they earn, where they spend their money, how much their house is worth. Credit unions now have access to more data than they ever had before. But most fail to leverage that data, and this should be a big concern. The […]
