Maps Credit Union: The Power of a Data-Driven Member Feedback
RECORDED ON AUGUST 24, 2023
Maps Credit Union: The Power of a Data-Driven Member Feedback
Member experience is at the center of everything credit unions do. When Maps Credit Union wanted to improve decision-making and profitability, they knew member sentiment would play a large role in the process. By overlaying member data with member sentiment, obtained through a member feedback program, they were able to drive actionable results. Join Maps Credit Union Senior Vice President of Operational Subsidiaries, David Deckelmann, and Vice President of Data Strategy, Brenton Paulson, to see just what they were able to accomplish.
Brenton Paulson Vice President of Data Strategy | Maps Credit Union
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